Advising a city council
The Starting Point
The city and district councils were faced with the challenge of drafting and then implementing a long-term plan for the future of their municipality. They had defined a number of areas of activity, the most important aspect being to foster dialogue between city council, district council, and the townspeople, as well as to enhance cooperation between different offices.
How the BPO Beratergruppe accompanied the process
A step by step, pragmatic and situation oriented approach, economical resource management and the continuity in cooperation helped establish effectiveness as well as acceptance. Holistic organizational development requires realistic goals to provide direction, goals which can then be used to evaluate the various offices and their departments. Confidence grows with transparent, functional processes and if everyone is clear about who does what and in which capacity.
Designing and Facilitating Workshops
The BPO Beratergruppe accompanies processes and brings experience and methodological skill into workshops and executive meetings. We assist chief officers in developing their leadership teams into effective governing bodies, e.g. by introducing clear and structured regular communication, by delegating tasks and responsibilities, by leading through goals, etc.
Coaching
As a type of individual consulting, coaching encourages leaders to reflect upon their roles as managers, supervisors, visionaries and communication specialists, while helping them to develop specific courses of action.
The Result
This session of municipal consulting once again proved the value of a gradual and pin-pointed change process accompanied by profound confidence building. It also showed the importance of building upon what the local government had already achieved and integrating different areas.