Organizational development is the search for smart paths towards goal-oriented interconnections and valuable synergies
For the BPO Beratergruppe, consulting in organizational development means:
- to be a consultant for a limited time in a defined process of change,
- to work with clearly defined goals,
- to remain in a dialogue with the client and – if possible – with all those involved in order to make the knowledge about dynamics of change available to as many as possible.
Organizational development often take place at various levels:
Goals and strategies
The BPO Beratergruppe accompanies businesses and organizations in the process of clarifying and formulating goals and strategies. Sweeping questions such as “What do we want to achieve?” or “What are our future products and services?” can lead to manageable sub-goals and strategies which can be implemented.
Products of the BPO Beratergruppe in the area of goals and strategies:
- Development of strategies and mission statements
- Business development
- Organizational set-ups, strategic structural set-ups
- Client and product strategies
- Facilitation of workshops and meetings
Processes and structures
The BPO Beratergruppe helps to handle complex tasks and implement them successfully. Possible questions are:
- How should we face the changing requirements and conditions?
- How can we introduce new guidelines and quality and management systems?
- How can our work become more effective and efficient?
Products of the BPO Beratergruppe in the area of processes and structures:
- Process optimization
- Interface workshops
- Examination of structures, clarification of roles
- Introduction of and assistance for project management
- Forms of cooperation
- Communication concepts
- Introduction of teamwork
- Assistance for self-managing teams
Culture and cooperation
Even in places where comprehensive mission statements on company culture were once formulated with best intentions, a vibrant implementation is often lacking. The BPO Beratergruppe helps develop practical solutions for questions such as:
- How can we optimize our cooperation?
- On which values do we orient ourselves and how is this reflected in our cooperation?
- How can we face conflicts and solve them?
Products of the BPO Beratergruppe in the area of culture and cooperation:
- Managerial development
- Implementation of managerial tools
- Team-building
- Team development
- Conflict advising
- Communication concepts